53-59 Public Square, 3rd floor
Phone: (315) 782-2141
Fax: (315) 782-5123
|Watertown Internists Billing Office
53-59 Public Square
Monday-Friday (except Thursday) 8:00am – 4:30pm
Thursday 8:00am – 3:30pm
Monday-Friday (except Thursday) 7:45am – 3:30pm
Thursday 7:45am – 3:00pm
After Hours Care:
After hours your call will be forwarded to our answering service, who will notify the physician on call. Your call will be returned as soon as it is possible. If your call is not returned within 30 minutes, please call back.
Some Insurance companies are requiring patients to select a Primary Care Physician (PCP). This means they are restricting your primary care to just that healthcare provider and will not pay for you to see anyone else. PCP information is generally listed on the front of your insurance ID card. If a PCP is required, but not selected by the patient, the insurance company will “auto assign” you to one.
** This fact often goes unnoticed by the patient. **
Please review your insurance ID card for any PCP information. If there is a healthcare provider listed, and it is not a healthcare provider for Watertown Internists, then we cannot see you as a patient here.
TO FIX THIS: Before your appointment, you will need to call the Member Services number located on the back of your ID card and request a PCP change. Make sure to note to whom you spoke to and write down any call reference/confirmation number they might give you. This will be important should they try to deny paying your medial claims. Please advise staff during check-in that you have updated your PCP.
We have contracts with the following insurance companies and networks:
*HBX->Health Benefit eXchange NYS marketplace http://info.nystateofhealth.ny.gov/PlansMap
- POMCO (to be UMR 10/2017)
- Excellus BS, Essential & HBX* Plans
- Lifetime Benefit Solutions (formally RMSCO)
- Humana Military (ended participation as of 1/1/2019)
- Martin’s Point
- MVP (CIGNA, Preferred Care), MVP Essential & MVP Medicaid & MVP HBX* Plans
- Emblem/GHI Health
- First Health Network (Coventry)
- United Healthcare Commercial, Essential Plan, Medicare Advantage, Medicare & Medicaid Community Plans
- The Empire Plan
- PHCS/Multiplan Network
- Fidelis HBX* plans, Essential & Medicaid Plans (to be Centene 2018)
- Medicare and Medicare PFFS & Advantage Plans
- NYS Medicaid
- Todays Options Medicare PPO (Universal American Corp - to be WellCare 2018)
- American Progressive (Heritage Health System 10/2017)
- Medicare Blue PPO
- St. Lawrence/Lewis Co School District Medical plan
If you have any questions regarding our participation with your insurance or network, please call your carrier or our business office at 786-8700. If your insurance plan is not listed above, please call our business office regarding billing and payment information.
Notice: For out-of-network services, Watertown Internists has not agreed to any set rate that your health care plan may pay, and we may charge you more. Such as your plan may not cover out-of-network services at all, leaving you to pay the full cost OR your plan may cover some out-of-network services but require you to pay higher co-pays, deductibles or co-insurance. You will have to pay these higher amounts plus any difference between your plans allowed amount and what we charge for the service.
CLICK HERE FOR MORE INFO ->: http://www.medicare.gov/newcard
We are affiliated with Samaritan Medical Center and utilize the physician services of Samaritan's Hospitalist Program for all inpatient admissions and care.
Questions about the Hospitalist Program? Click below:
Meet Samaritan's Hospitalist Physicians: Click below: